It is a subscription-based mental health counseling platform offering video and text messaging services. HealthVio is partnered with Talkthru to provide mental health services to HealthVio clients.
NO. DO NOT USE THIS APP OR SERVICE FOR MENTAL HEALTH EMERGENCIES OR OTHER EMERGENCY MEDICAL CONDITIONS OR NEEDS. IF YOU EXPERIENCE A MENTAL HEALTH OR OTHER MEDICAL EMERGENCY, IMMEDIATELY CALL 911. If you are considering suicide or thinking about taking an action that may cause harm or danger to you or others, you must immediately call 911. If you are considering suicide, we urge you to call the National Suicide Prevention Hotline at 1-800-273-TALK (8255). Our partner, TalkThru also provides the following directory of resources for mental health emergencies and other emergent circumstances: United States Emergency: 911 National Domestic Violence Hotline: 1- 800-799-7233 National Suicide Prevention Lifeline: 1-800-273-TALK (8255) National Hopeline Network: 1-800-SUICIDE (800-784-2433) Crisis Text Line: Text “DESERVE” TO 741-741 Lifeline Crisis Chat (Online live messaging): https://suicidepreventionlifeline.org/chat/ Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288) Essential local and community services: 211, https://www.211.org/ Planned Parenthood Hotline: 1-800-230-PLAN (7526) American Association of Poison Control Centers: 1-800-222-1222 National Council on Alcoholism & Drug Dependency Hope Line: 1-800-622-2255 National Crisis Line – Anorexia and Bulimia: 1-800-233-4357
Yes, we ensure you and your data will be safe and secure. All clients’ information is confidential and secured by HIPAA Compliant. Please see the TalkThru Privacy Policy.
Yes, our therapists are licensed and highly skilled. They have been certified by the appropriate state licensing and professional board. We provide affordable care with high-quality clinical expertise by licensed therapists.
After completing the pre-intake form, sign-up process, make a payment, and our system will provide a list of therapists that best match your needs. You will then choose the right therapist based on your conditions and needs. It may take a few hours, depending on the therapist’s availability. Once the therapist is assigned, you may communicate one-on-one through the secure chat. Based on your availability during the day, the therapist will respond to you through our secure platform in a reasonable time.
No, we do not provide phone calls but our platform provides counseling services through our secured video and chat options.